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Should
I visit the shop or book online ?
It
is always best, if you can, to visit the shop to try
clothes on and reserve them in advance of your holiday.
If you prefer to risk the cost of courier charges,
please refer to the sizing chart before booking.
When
do I need to book ?
We advise early booking because the
earlier you book the wider the choice. There is a
special discount of 10% off all hire charges if you
book before November 30th (to take advantage of this
offer you must bring a print of this page to the shop).
If you leave it to the last few days, we cannot guarantee
the availability of Premium jackets and trousers,
only the Standard range.
What
is the difference between Standard and Premium ?
Premium clothes have
higher waterproofing and breathability factors. They
also have extra features like detachable hoods, snow-skirts,
pit-zips and taped seams.
How
long do I book the hire clothes for ?
If your trip is for
a week (typically, Saturday to Saturday), then the
clothes are booked out to you for a maximum period
of 13 days. You are free to take the clothes from
the shop at any time within those 13 days but we must
have them back by the Monday evening closing at 8pm..
For a Saturday departure, you can pick them up at
the earliest from the Wednesday before and we would
need them returned by the Monday after your holiday.
Otherwise, you will be liable for 50% surcharge.
To obtain a 15% discount for a short break,
you can have the clothes out of the shop for a maximum
of 6 days from Wednesday to Monday. Otherwise you are liable for the full
weekly hire charge.
For online terms and
conditions, please see the info menu.
Do I have to pay
a deposit ?
We ask for a deposit
on booking of twice the total hire costs. If this
is paid by cheque or card, we do not charge your account,
but hold the cheque or manual paper card swipe in
our deposits box until you return. As long as the
clothes are returned without any damage the cheque
or paper will be returned to you or torn up. If there
is damage, we ask for the full repair or replacement
costs, dependent on how reparable it is.
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